Final Deep Cleaning After Check-out: what it involves and costs
- March 23, 2026
- Living in Milan, Useful info about Milan
At the end of the tenancy, the apartment must undergo a final deep cleaning before it can be prepared for the next…
Read MoreCheck-in & Check-out procedures for your apartment in Milan
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by Ottavia Tagliavini
- May 4, 2022
- Living in Milan, Useful info about Milan
- 0
Ciao ☺️
If your check-in or check-out date is approaching, please read this guide carefully. It contains the essential information about:
- check-in and check-out procedures
- the apartment inspection
- keys and cleaning
- security deposit refund
- useful contacts.
Quick overview
Check-in
- JV Cleaning will contact you on WhatsApp a few days before your arrival.
- You will meet directly at the apartment.
- You will inspect the apartment together and complete the Check-in Checklist.
- You will receive the keys and instructions about the apartment.
Check-out
- JV Cleaning will contact you to arrange the exact time.
- The apartment must be ready and accessible for inspection.
- You will complete the Check-out Checklist together.
- You will return all keys and provide your bank details.
⏱️ Please allow up to one hour for the complete check-out procedure.
Please arrange your flight, train, taxi or other appointments accordingly. Do not schedule your departure too close to the check-out time.
Standard hours and additional fee
- Monday to Friday: 8:00 AM–7:00 PM
- Early, late or weekend appointments: €70 additional fee
- The fee must be paid in cash directly to the staff member assisting you.
Public holidays
Check-in and check-out are not available on:
- January 1st and 6th
- Easter
- April 25th
- May 1st
- June 2nd
- November 2nd
- August 14th–16th
- December 25th–26th.
If your flight is on one of these dates, please:
- arrange check-in for the following day and book accommodation for the first night, or
- arrange check-out for the previous day.
Useful contacts
Jim Kristal – JV Cleaning
For check-in, check-out and cleaning:
+39 351 874 7674
Carla – RentalMilan
For basic maintenance during your stay:
+39 346 164 1813
Asad – Driver to Malpensa Airport
+39 389 943 8844
Who manages the services
JV Cleaning manages check-ins, check-outs and cleaning.
Jim Kristal is the main contact for these services.
Carla manages basic maintenance requests during your stay.
How your check-in works
A few days before your arrival, Jim Kristal from JV Cleaning will contact you on WhatsApp to arrange the exact day and time.
On the day of check-in
- Meet the JV Cleaning representative directly at the apartment.
- If your flight is delayed, send a WhatsApp message.
- When waiting for your luggage at Malpensa Airport, send another message to confirm your timing.
At the apartment
- Inspect the apartment together.
- Complete the official Check-in Checklist.
- Record the condition of the apartment, furniture and equipment.
- Receive all keys.
- Receive the main instructions about the apartment and neighborhood.
Important things to check
- 🏠 House Rules and QR code
- ⚡ location of the electricity main switch or meter
- ☀️ heating and air-conditioning instructions
- 💧 how to increase the boiler water pressure, if needed
- 🛜 Wi-Fi name and password
- 🔔 buzzer and mailbox details.
📌 If there is a doorman, give him a paper with your full name. This will help him recognize you and manage your mail or packages.
For more useful information, read: Useful information about your arrival in Milan.
How your check-out works
A few days before your departure, JV Cleaning will contact you on WhatsApp to arrange the exact time.
The apartment should be left in the same condition in which you found it at check-in.
Before the appointment
- remove all personal belongings
- throw away all food
- empty the fridge and freezer
- take out all garbage
- leave the apartment tidy and accessible.
📋 Prepare the apartment for inspection
The inspection is completed together with you using the official Check-out Checklist.
This protects you as well, because the condition of the apartment is checked and recorded before you leave.
Please make sure that:
- tables, desks, beds, sofas, chairs and floors are free from personal belongings
- bags, clothes, food and boxes do not cover furniture or equipment
- wardrobes and drawers are empty and accessible
- mattresses, pillows and sofas can be inspected
- bed linen is removed from the beds, if possible
- bed linen and towels are grouped by type, so they can be counted
- suitcases are placed together in one area and do not block the inspection.
⚠️ If parts of the apartment are covered or inaccessible, they cannot be checked with you and may need to be inspected after your departure.
⏱️ Allow up to one hour
The complete procedure includes:
- inspection of the apartment
- completion of the checklist
- counting household items and keys
- return of the keys.
Please plan your airport, train or taxi departure accordingly.
What will be checked
- general condition of the apartment
- walls, floors, windows and visible surfaces
- furniture, beds, mattresses, pillows and sofas
- bed linen and towels
- kitchenware and household equipment
- electrical appliances
- all keys received at check-in.
📌 Please report anything that is damaged, missing or not working properly.
Before the representative leaves
- complete the official Check-out Checklist
- return all keys
- provide your bank details for the security deposit refund.
Security deposit, final cleaning and damages
Final deep cleaning
- The final deep cleaning is carried out after check-out.
- If no maintenance is required, it is usually completed within 7 working days.
- JV Cleaning inspects the apartment again after cleaning.
- The cleaning cost is deducted from the security deposit.
The cost depends on:
- the size of the apartment
- the number of occupants
- the condition in which the apartment is left.
Read more about prices here: Final deep cleaning.
Possible deductions
- final cleaning
- extra cleaning, if needed
- repair of damages
- replacement of damaged or missing items
- utility overconsumption, when applicable.
Read more about gas and electricity limits here: How to avoid high utility bills.
⛔ The security deposit cannot be used to pay the rent under any circumstances.
Refund timing
If no problems are reported and no maintenance is required, the deposit is usually refunded approximately one month after the check-out and you provide your bank details.
The refund may take longer if:
- technicians must inspect damages or provide estimates
- maintenance work is required
- the check-out takes place during the summer or Christmas holidays
- the landlord must wait for utility bills because consumption limits apply.
🧽 Final cleaning can only be completed after all maintenance work has finished. The deposit cannot be refunded before the final cleaning invoice has been received.
🏦 Any bank transfer fees are at the tenant’s expense. The landlord can refund only the amount actually received and cannot cover bank charges deducted during the transfer.
Driver to Malpensa Airport
To arrange a transfer to Malpensa Airport ✈️ contact:
Asad
+39 389 943 8844
Share your experience
Video review
At check-out, you may allow Jim to record a short video of approximately two minutes about:
- the apartment
- RentalMilan’s services
- your experience in Milan.
Watch previous video reviews.
You can also record a short video with useful tips about Milan for future students.
You may record the video yourself and send it via WhatsApp to:
Ottavia +39 334 659 0292
Google Review
Your review would be greatly appreciated. Thank you! 💛
