Check-IN Checklist
Apartment condition check form upon check-in. Please complete it on your mobile phone. Attach photos if any anomalies are found.
The name of the listing on RentalMilan.com
The full address of the apartment
Name and surname of the Check-in employee
Name and surname of the renter
Name and surname of the renter
The time the check-in procedure starts
Living room
Status of the furnitures in the living room
Upload the photos of the table to show the actual conditions
Upload the photos of the chairs to show the actual conditions
Upload the photos of the sofa to show the actual conditions
Upload the photos of the sofa to show the actual conditions
Explanation of the photos and remarks
Kitchen
Status of the furnitures and equipments of the kitchen
table, chairs, closets, drawers, shelves...
pans, pots, cutlery, glasses etc.
Bedroom/s
Status of the furnitures of the bedroom or bedrooms
Check the bed frame (headboard, legs, slats and frame). Do not include the mattress.
If there are more than 2 bedrooms
Bathroom/s
Check the condition and proper functioning of all bathroom fixtures and fittings, including taps, toilet, bidet, sink, drains and toilet seat.
If there is more than 1 bathroom
Doors, windows, shutters, roller shutters, mosquito nets
Test all doors, windows, shutters, roller shutters and mosquito nets by opening and closing them. Check that they operate properly and are not damaged.
Floor, walls, ceiling
Check floors, walls and ceilings for any marks, scratches, holes, cracks, stains, mold, peeling paint or other visible damage.
Bed sheets, covers, bath towels, pillows, mattress
Check for any stains, tears, excessive wear, unpleasant odors, discoloration or other damage to the bed sheets, duvet covers, pillowcases, pillows, mattress, blankets and bath towels.
Hot water, heating and air conditioning
Check that the hot water, heating and air conditioning (if available) are working properly.
Heating: In winter, check that the radiators become warm. In spring and summer, or whenever the central heating system is not operating, radiators may remain cold, and this is normal.
Air conditioning (if available): Turn on each air conditioning unit and check that it operates properly in both cooling and heating modes.
Hot water: Turn on a hot water tap and check that hot water is available.
Upload clear photos showing the current condition of the following:
- Radiators: Include the radiators, valves and thermostat knobs.
- Boiler: Include the boiler, display and pressure gauge (if visible).
- Water heater (if any): Include the unit, display, filter and any visible indicators.
- Air conditioning units (if any): Include every indoor unit and any visible signs of wear or damage.
Take close-up photos whenever possible to clearly show the current condition of displays, pressure gauges, valves, thermostat knobs, filters and any visible wear, damage or anomalies.
Electrical appliances
Check that all electrical appliances work properly after check-in. Report any issues to RentalMilan via WhatsApp within 48 hours.
Please tick the boxes for all amenities available in the apartment. Leave unchecked any items that are not provided.
Upload the photos to show the issues related to the electrical appliances
Eventual balconies
Outdoor areas
Upload the photos to show the issues related to the balconies
Cleaning
Cleaning equipment and Overall cleanliness of the apartment at check-in
Please tick the boxes corresponding to the amenities available in the apartment. Do not mark anything that is not provided.
Upload the photos to show the issues related to the cleanliness
Request for an additional cleaning service as soon as possible - at RentalMilan's expense
Please confirm the following information have been provided by the check-in employee
The check-in employee should provide and show the renter some useful information
Anything not clear or missing in the information provided by the check-in employee?
Payments
In the Booking confirmation from RentalMilan you signed, you can see if it's due the payment of the security deposit to the owner at the check-in
If you don't know if you have already made the payment, if you don't find the Booking confirmation, if you don't remember the amount or the bank details....
Keys
How many sets of keys the check-in employee gives to the renter
Which keys are not working?
Which doors are they supposed to open?
48-hour limit for any reports or notifications
Signatures
Sign on a paper, take a photo and upload the photo of your signature
Upload a photo of each renter present at the check-in.
After submitting the form, one of the renters will receive a copy by email.
For easier communication, please provide the WhatsApp number of one of the renters.
Upload a photo of the check-in employee
